Shipping Information Our shipping options are UPS Ground and USPS Priority Mail. For UPS Ground, your order will be shipped within 7 business days from receipt of order and the shipping is insured. If items are damaged during shipping, please contact us within 7 days of receipt of merchandise and save all original packing materials.
Sales Tax You will not be charged sales tax except if the shipping destination in the state of Massachusetts.
Return Policy All returns must be approved in advance within 7 calendar days. We accept returns for exchange or store creditonly within 30 days. Please pack item(s) well, enclose receipt and insure all items being returned. Please email us at email@example.com or callus at 508-776-9667 for questions or concerns about your order.
Handcrafted Works of Ceramic Art Most of our pottery is handmade, hand casted or molded and painted. Therefore, irregularities do occur. You might see a tiny pin hole in the glaze. No two pieces are identical. Each piece is different and unique with variations in shape, texture and paint. Design and color can vary and with repeated use, pottery and hand painted terracotta has a tendency to "craze" (formation of miniscule lines within glazing). This does not affect the durability of the item. These are all characteristics of handmade pottery.
Out of Stock items We apologize if you order an item and we are unfortunately out. While this is rare, we will contact you via phone or email if we can't fulfill your order.
Care and Usage Our pottery is food and dishwasher safe. We do not recommend putting items in the microwave. Conventional oven can be used for baking dishes and other baking recipients.
Privacy Your personal information will NOT be shared with any other company or individual. We intend you provide you with a secure opportunity to purchase some wonderful gift items. We look forward to serving you!
Provincia, Fine Gifts from Portugal and More, 140 Commercial St., Provincetown, MA, USA T/F 508-776-9668 info@ProvinciaGifts.com